MCHCS Recognized as a 5-Star Hospital by NRRS

Winterset, Iowa – Madison County Health Care System (MCHCS) is proud to announce that it has been awarded a prestigious five-star rating by the National Rural Rating System (NRRS), a program recognizing excellence in rural healthcare.

This esteemed designation is a testament to MCHCS’ dedication to delivering high-quality care and exceptional patient experiences. The NRRS evaluates hospitals based on rigorous standards, including patient satisfaction, quality of care, and overall hospital performance.

“We are incredibly proud to receive this prestigious five-star rating from the National Rural Rating System, a recognition that underscores our unwavering commitment to providing exceptional healthcare services to the residents of Winterset and the surrounding areas,” said Marcia Hendricks, CEO of Madison County Health Care Sysytem. “This achievement is a testament to the dedication, expertise, and compassionate care demonstrated by our outstanding team at MCHCS. Thank you to the National Rural Rating System for recognizing our achievements, and thank you to our community for entrusting us with your health and well-being.”

The five-star rating reflects Madison County Health Care System’s ongoing commitment to meet the unique healthcare needs of the rural community it serves. This recognition highlights the hospital’s success in providing outstanding medical services, despite the challenges often faced by rural healthcare facilities.

Brian Lee, Chairman of National Rural Rating System reflects, “This award is a testament to their unwavering commitment, dedication, expertise and compassionate care provided to the community every day. In a rural setting, where healthcare challenges are unique and often complex, achieving this level of excellence signifies not just clinical capabilities, but also a deep connection to the community. This recognition reaffirms rural healthcare to be a beacon of health, hope, and healing.”

MCHCS extends its heartfelt thanks to its staff of healthcare professionals, whose tireless efforts and unwavering commitment to patient care have made this achievement possible.

The 5-Star Rating System ranks rural and critical access hospitals – with five stars being the top ranking and one star being the lowest. The Star Ratings are like the CMS Stars, which allow hospitals/clinics to promote their success and are used as high-quality recognitions. Most small and rural hospitals (60%) do not qualify because of low number of qualifying inpatients for the CMS Rankings, but are held to the same high patient satisfaction criteria. This new program recognizes the hard work and dedication rural and critical access hospitals provide across the country. The rankings will include overnight hospital stays (HCAHPS) and are based on data collected by certified CMS patient satisfaction vendors. For more information visit