Patient Billing

Thank you for trusting Madison County Health Care System with your health care needs. We are committed to helping you understand your health care bills and payment options. If you have any questions or concerns about your account with Madison County Health Care System, please contact our Patient Accounts Department. Our team is here to ensure that you receive the support and information that you need, regardless of your background or circumstances.

Hours: 8:00 am – 4:00 pm, Monday – Friday

Phone: 515-462-9747

Online Bill Pay

Click Here to pay a bill for your visit at Madison County Health Care System.

Financial Assistance

For more information on financial assistance, Click Here

Cost of Care & Price Transparency

At Madison County Health Care System, we agree that the transparency about the cost of health care is important.  Use our NEW Price Transparency Tool to obtain a cost estimate for calculating out-of-pocket costs for services billed from our facility.  Please contact Audra Ford for additional information and assistance at, or call (515) 462-9738. 

No Surprises Act

With the “No Surprises Act,” you are protected from surprise billing or balance billing when you receive emergency care or treatment by an out-of-network provider at an in-network hospital or ambulatory surgical center. For more information, please see Your Rights and Protections Against Surprise Medical Bills here.

Information on Good Faith Estimates

Senior Health Insurance Information Program (SHIIP)

For more information on SHIIP services and help making informed decisions about Medicare and other health coverages, visit our SHIIP Services Page.

Is your child due for their well-child visit? Call (515) 462-2950 to schedule today!