Temporary Visitor Policies and Guidance During COVID-19

Revised February 1, 2021

In response to the COVID-19 pandemic, Madison County Health Care System has put temporary restrictions and guidance for patient visitors in place at all of our care locations. Visitor restrictions are subject to change. Please use the following restrictions and guidance until further notice to help safeguard our patients, associates, physicians, and communities.

General Guidance

  • All potential visitors will be screened for symptoms or recent diagnosis of COVID-19.
  • Any approved visitors must check-in at the front desk and wear a face mask throughout the duration of their visit.
  • All approved visitors must follow proper infection prevention practices, including masking, hand washing/sanitizing, and physical distancing.
  • No visitors under the age of 18 are permitted unless they are parents of pediatric patients.
  • Patients with disabilities may have a support person accompany them during their visit or stay with a healthcare provider.

Guidelines for Visitors

When visitors are permitted:

  • Only one person may visit per day.
  • All approved visitors will be screened for flu-like symptoms, such as fever, cough, or shortness of breath, and will not be permitted to visit if they have symptoms.
  • Any visitor who lives in the same household as any COVID-19 positive person is not permitted to visit except in end of life situations.
  • All approved visitors must check-in at the front desk and wear a face mask throughout the duration of their visit.
  • Approved visitors are expected to bring their own face mask. If they do not have one, a non-procedural face mask will be provided.

Current Visitor Guidelines

Medical Clinics | Walk-in Clinic | Specialty Clinic | Outpatient Services

  • ONE parent with child during visit, or ONE adult as caregiver for a dependent adult patient as needed.

Inpatient Care

  • NO visitors for COVID-19 positive patients
  • ONE visitor will be allowed per non-COVID patient per day
    • Only a single person may visit each day.
    • Visitors cannot swap in/out throughout the day.
    • Visitor may not re-enter once they leave for the day.
    • Visitor must enter through main entrance to be screened, walk directly to patient’s room, stay in the patient’s room until ready to leave, then take the most direct route to exit the hospital.

End of Life Care / Hospice

  • Up to FOUR visitors (at the same time) are allowed at the bedside.
  • Cohort family members.
  • Visitors must enter through the main entrance to be screened, walk directly to the patient’s room, stay in the patient’s room until ready to leave, then take the most direct route to exit the hospital.
  • Bringing children in to visit puts them at greater risk for COVID-19, however, we will not restrict children from visiting.

Emergency Department

  • NO visitors will be allowed unless they meet a previous exception. (i.e., children, disability, end of life)

Surgery

  • NO visitors will be allowed unless they meet a previous exception. (i.e., surgery patient is a minor or dependent adult)

Exceptions for Visitor Restrictions

There are limited exceptions to the visitor restriction. Exceptions must be approved by leadership.

Our ER, Urgent Care, and Clinics are open to patients. Urgent Care please call first. For More Information CLICK HERE