JOB SUMMARY
Serves as the first point of contact for patients and visitors, providing courteous and professional assistance at the Earlham Medical Clinic. Responsibilities include patient registration, verifying demographic and insurance information, collecting copays and time-of-service payments, scheduling and rescheduling appointments, and managing incoming calls and messages. This role also supports general office coordination by maintaining an organized work environment, assisting with supply management, facilitating communication among staff and providers, and maximizing the clinic schedule to ensure efficient operations and timely patient access.
FT – 80 Hours per pay period
Hours: Mon – Thur: 7:15 am – 5:45 pm – 10 hour days
MINIMUM REQUIREMENTS
Education: High School Diploma or equivalent
Licensure/Certification: None
Previous Work Experience: Insurance benefits knowledge. Experience dealing with the public.
Skills: Demonstrated ability to effectively communicate in English with people from diverse professional, educational and lifestyle backgrounds both orally and in writing. Ability to read and write legibly and understand/follow written and verbal directions. Must be able to use calculator in computation of numeric equations and operate a computer. Requires organizational and self motivational skills in prioritizing and managing multiple tasks. Ability to remain calm in stressful situations and focused amid constant interruptions in a fast paced environment.