Under supervision of a Registered Nurse, RD-CDE, Physical, Occupational, or Speech therapist; performs duties related to routine care and comfort of patients, and with department utilization duties, scheduling duties, and patient communication for the Health and Rehab Services department.
Duties include, but are not limited to, answering department telephones in a courteous and professional manner projecting a positive public image. Using various computer software packages such as scheduling, Cerner, word processing, and spreadsheets. Regularly coordinates with appropriate department managers. Communicates with patients, insurance companies, physicians, the billing department, and the Med/Surg staff. Collects fees and co-pays and credits to correct accounts. Communicates with physician offices for records. May assist with patient ambulation and transport around hospital.
Full Time – 80 hours per pay period 7:30 AM – 4:00 PM Mon. thru Fri.